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Include your iPhone model, iOS version, and steps to reproduce the issue. Do not send album passwords or sensitive photos.

Restore your Pro purchase

Use the Apple Account that made the purchase in the App Store. For Family Sharing, check that Purchase Sharing is enabled.
Open WorkRoll and tap Settings at the top right of the home screen.
Tap Restore Purchases, stay online, and wait for the purchase status to update.
If Pro remains locked, email the error message. Never send payment card details.

Restoring purchases does not restore photos.

Deleting the app deletes its in-app photos and videos. Media is excluded from device backups by default. With Include in iPhone iCloud Backup off, media stays only on this iPhone and is lost if the phone is lost or the app is deleted. Export important media first.

Frequently asked questions

How do I export an album?

Open the album and choose Export to Files to export its photos and videos as a folder. Select a destination through the system Files picker, including configured Google Drive, Dropbox, OneDrive or NAS locations. This feature is free.

How do I enable backup? Does it add media to iCloud Photos?

Enable Include in iPhone iCloud Backup in WorkRoll Settings. This free option is off by default. It includes media in device iCloud backup without adding or syncing it to iCloud Photos.